Terms of service
Terms of Service
Overview
Welcome to Slay By Glow. By accessing or using our website, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website or purchasing our products. If you do not agree to these terms, please do not use our website.
Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this website and make purchases.
Products & Pricing
We strive to ensure that all product descriptions, images, and pricing are accurate. However, colors may vary slightly due to different screen settings. Slay By Glow reserves the right to correct pricing errors, update product information, or discontinue products without prior notice.
Order Acceptance
After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, inventory availability, or other unforeseen circumstances.
Processing & Shipping
Orders are processed within 1–3 business days. Shipping times vary depending on the destination and shipping method selected. Delivery estimates are not guaranteed and may be affected by weather, customs, carrier delays, holidays, or other circumstances beyond our control.
International Orders
Customers are responsible for complying with their country's import laws. Any customs duties, taxes, or import fees charged by the destination country are the responsibility of the customer unless otherwise stated at checkout.
Returns & Refunds
Please review our Return & Refund Policy for complete details regarding returns, exchanges, cancellations, and refunds.
Product Use
Our wigs and hair products are intended for personal use only. We are not responsible for damage resulting from improper installation, coloring, bleaching, chemical processing, excessive heat, or misuse after delivery.
Intellectual Property
All content on this website, including logos, images, product descriptions, graphics, text, and branding, is the exclusive property of Slay By Glow and may not be copied, reproduced, distributed, or used without written permission.
Limitation of Liability
To the fullest extent permitted by law, Slay By Glow shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Privacy
Your personal information is collected and used in accordance with our Privacy Policy.
Changes to These Terms
Slay By Glow reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website after changes have been posted constitutes acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact us through the Contact Us page on our website. We are committed to providing prompt and professional customer support.